Certificate II in Business 


BSBOHS201A     Participate in OHS processes

BSBIND201A      Work effectively in a business environment

BSBWOR202A   Organise and complete daily work activities

BSBITU201A       Produce simple word processed documents

BSBCMM201A   Communicate in the workplace

BSBWOR204A    Use business technology

BSBCUS201A     Deliver a service to customers

BSBINN201A      Contribute to workplace innovation

BSBITU202A       Create and use spreadsheets

BSBINM201A      Process and maintain workplace information

BSBITU203A       Communicate electronically

FNSICGEN305A Maintain daily financial/business records

BSBCMM301A   Process customer complaints

Certificate III in Business

BSBOHS201A  Participate in OHS processes

BSBCUS301A  Deliver and monitor a service to customers

BSBADM311A  Maintain business resources

BSBINM301A    Organise workplace information

BSBINN301A    Promote innovation in a team environment

BSBCMM301A  Process customer complaints

BSBITU303A     Design and produce text documents

BSBITU306A     Design and produce business documents

BSBITU309A     Produce desktop published documents

BSBPRO301A   Recommend products and services

BSBWOR301A  Organise personal work priorities and development

BSBITU301A     Create and use data bases

BSBITU304A     Produce spreadsheets

BSBWRT301A  Write simple documents

Certificate IV in Frontline Management 

BSBMGT401A   Show leadership in the workplace

BSBMGT402A   Implement operational plan

BSBOHS407A   Monitor a safe workplace

BSBWOR402A  Promote team effectiveness

BSBCUS401A   Coordinate implementation of customer service strategies

BSBCUS403A    Implement customer service standards

BSBINM401A     Implement workplace information system

BSBINN301A     Promote innovation in a team environment

BSBADM409A   Coordinate business resources

BSBWOR404A      Develop work priorities

Diploma in Management

BSBCUS501B   Manage quality customer service

BSBMGT515A   Manage operational plan

BSBMGT516B   Facilitate continuous improvement

BSBLED501A   Develop a workplace learning environment

BSBPMG510A  Manage projects

BSBWOR501B  Manage personal work priorities and professional development

BSBHRM402A   Recruit, select and induct staff

BSBHRM504A   Manage workforce planning

At LETS you can tailor make your own training program and units so call our program coordinator today to get started